What does AI mean for your business?

Fiveways is a specialist AI consultancy. We help leadership teams work out where AI will make a real difference, put it in place safely, and keep it working as the technology and the business change.

Common concerns

AI is moving fast, and it is hard to know where to start

“My people are already using AI, but I do not really know what, or how.”
“I can see there is an opportunity, but not where to begin.”
“Every supplier is now selling me an AI product. Who do I believe?”
“I worry about our data, and about getting it wrong in front of customers.”

If your people are using AI without clear rules, your company's information may already be going into tools nobody has checked. That is a board-level risk.

It is also fixable, and you are not behind. The organisations that get ahead are not the biggest spenders: they make a few clear decisions, pick the uses worth doing and do them properly.

31%

of UK workers who use generative AI say they use it without their employer's knowledge. Source: Deloitte UK, September 2026

The challenge

What it costs when AI goes unmanaged

Data leaks

Company and customer data goes into tools no one has checked, and can leave your control for good.

Costs spiral

Licences, usage and duplicate tools add up, with no one accountable and no view of what pays back.

Legal exposure

Breaches of UK GDPR or customer contracts bring fines, claims and lost trust.

Wrong answers

Unchecked output flows into decisions and customer messages, with no record of who did what.

1 in 5

leaders say their organisation has a mature governance model for AI agents.

Source: Deloitte, State of AI in the Enterprise 2026 (3,235 IT and business leaders in 24 countries)

The answer

Done well, AI becomes an advantage

None of it happens by accident. It takes a clear strategy and the governance to back it.

01

Faster

Routine work done in less time, so people focus on judgement and customers.

02

Better

Better products, service and marketing, built around the customer.

03

Cheaper

Lower cost to serve and to build, with fewer overlapping licences.

04

Trusted

Staff, customers and regulators can see AI is used safely.

Where the effort goes

Mostly people, not technology

That is how the leaders do it. Most organisations start with the tools and the pilots, then wonder why value does not follow. Turn it round: invest in people and process first, and the technology pays back.

10%

The AI models

Choosing and running the models

20%

Technology and data

Systems, connectors, platforms and data

70%

People and process

Skills, confidence, new roles and leadership that owns it. Then work redesigned end to end, not just sped up.

Source: BCG, Applied AI Index 2026 (10-20-70 model)

What we do

We start with your people and processes, not the technology

The technology is the easy part to buy. What decides whether AI pays off is how people work, which processes change and who is accountable. We work alongside your IT team, who keep ownership of your systems.

Five ways we help change your business

Kept safe and under control throughout.

  • 1 · Foundations

    The starting point. Someone in charge, safe approved tools, and data you can trust. Everything else rests on it, so it comes first.

  • 2 · Team Productivity

    People using AI effectively in their own work and collaborating together more efficiently.

  • 3 · Process Automation

    Routine, repetitive work taken on by AI, with people checking what matters.

  • 4 · AI-Powered Apps

    Building your own systems with AI, shaped to your specific needs, instead of off-the-shelf software with expensive licences.

  • 5 · Customer Engagement

    Better products, marketing and customer engagement, so customers notice the difference.

Why Fiveways

Specialists in making AI pay, safely

Our team has led technology change across a range of industries, specialising in medium-sized enterprises, for more than two decades. The job is always the same: understand how the business really works, choose the changes that pay, and keep them delivering as things move on.

Independent

Impartial advice

We take no commissions or referral fees. Every recommendation, including buying off the shelf, is made on what is right for your business.

End to end

Strategy through to delivery

From the board roadmap and governance to hands-on builds and ongoing support, one team carries the thinking all the way through.

Accountable

Owned by you

Your management team approves every design before anything is built, so we never mark our own work and your people keep ownership.

Selected experience

UK recruitment platform · Apps and automation

A marketplace platform built with AI

Product design and development of a UK recruitment platform, with AI built into the product to match people and work, and the back-office processes behind it automated end to end. AI-assisted development got it built quickly.

Addressable TV advertising · Strategy and product

AI-enabled platform strategy for TV advertising

Platform strategy and product design for an addressable TV advertising business, with AI built into the product from the start.

Working with us

Start small, and build only when it earns it

  1. Step 1

    Discovery workshop

    A working session with your leadership team on where AI stands and where it could help.

  2. Step 2

    Assessment and roadmap

    Four weeks: AI in use, ranked use cases, governance rules and a roadmap.

  3. Step 3

    Build, run and steer

    We build the roadmap priorities with your team, each one signed off before work starts and measured once it is live. Then we support what is running and steer what comes next, on a monthly retainer.

Two ways we support your delivery

01

Support your build

  • Lay the foundations with you: platform, data and governance
  • Your people build agents, workflows and apps, with our specialists alongside
  • Train your teams in AI fluency so they can carry on without us
  • Hand over everything with a runbook and a named owner
  • Fixed price per workflow, agent or app

02

Support your programme

  • Help you shape the AI roadmap and report progress to your board
  • Chair your monthly steering session and check every new tool and vendor
  • Back up your team on what is live and the change around it
  • Track value against your baseline
  • Keep your controls, spend and skills current
  • Monthly retainer, scaled to your programme

Or combine them: we support your team through the build, then stay on to help you run and steer what comes next.

Questions

What leaders usually ask

Where do we start?

With a discovery workshop: a working session with your leadership team on where AI stands and where it could help. Each step stands on its own, so you can stop after any of them.

What does it cost?

Price is discussed with you and depends on scope. Once we have agreed what you need, you get a fixed price for the discovery and for each workflow, agent or app we build. Running and steering the programme is a monthly retainer, scaled to what you need. You always see the price before any work starts.

Can't my staff just use the tools themselves?

They can, and many already do. The value is in choosing which uses are worth it, connecting them safely to your data and making sure the gains add up across the business.

How does this fit with my IT team?

Closely. Your IT team keeps ownership of your systems and signs off every design. We bring the business case, the change and the controls, and build alongside them, so they can own and extend what we build.

How do you make money?

You pay for the advice and for what we build together, nothing else. No vendor pays us commission. The roadmap from discovery is yours, so you are free to use anyone for the build, and every business case includes the option of buying off the shelf.

Independent judgement, built alongside your team.